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Parnaya Rybka Cleaning Services
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Terms of Service

Last Updated: May 15, 2023

Welcome to Parnaya Rybka Cleaning Services. These Terms of Service ("Terms") govern your use of our website and services provided by Parnaya Rybka Cleaning Services ("we," "our," or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, you may not use our services.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

2. Service Description

Parnaya Rybka Cleaning Services provides residential, office, and commercial cleaning services in Great Britain. The specific services we offer include:

  • Residential cleaning (regular, deep, move-in/move-out, post-renovation)
  • Office cleaning and maintenance
  • Commercial cleaning for retail spaces, restaurants, hotels, and other properties
  • Specialized cleaning services as agreed upon with clients

3. Booking and Scheduling

3.1. You may request our services through our website, by phone, or by email.

3.2. Upon submitting a service request, we will contact you to confirm availability and schedule the service.

3.3. We will make every effort to accommodate your preferred schedule, but all appointments are subject to availability.

3.4. We require at least 24 hours' notice for any cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

4. Pricing and Payment

4.1. Pricing for our services will be provided upon request or during the booking process.

4.2. All prices are in British Pounds (GBP) and include VAT where applicable.

4.3. Payment methods accepted include credit/debit cards, bank transfers, and cash.

4.4. For regular cleaning services, we may require a deposit or advance payment.

4.5. We reserve the right to change our prices at any time, but any changes will not affect previously confirmed bookings.

5. Your Responsibilities

5.1. You agree to provide a safe and accessible environment for our cleaning staff.

5.2. You are responsible for securing or removing valuable or fragile items before our service.

5.3. You must inform us of any specific cleaning requirements, areas to avoid, or special instructions before the service begins.

5.4. You agree to provide reasonable access to water, electricity, and other utilities necessary for the cleaning service.

6. Our Services

6.1. We will provide the cleaning services as agreed upon during the booking process.

6.2. We will make every reasonable effort to provide high-quality services and to your satisfaction.

6.3. If you are not satisfied with our services, you must notify us within 24 hours of service completion.

6.4. We reserve the right to refuse service if conditions are unsafe, unsanitary, or if the requested service exceeds the scope of our standard offerings.

7. Liability and Insurance

7.1. We maintain comprehensive insurance coverage for our operations.

7.2. We are responsible for damages directly caused by our negligence during the provision of our services.

7.3. You must report any damage claims within 24 hours of service completion with supporting evidence.

7.4. We are not liable for:

  • Pre-existing damage or conditions
  • Ordinary wear and tear
  • Damage resulting from your failure to disclose information or follow our recommendations
  • Indirect or consequential losses

8. Privacy and Data Protection

8.1. We collect and process your personal information in accordance with our Privacy Policy.

8.2. By using our services, you consent to the collection and processing of your personal information as described in our Privacy Policy.

9. Intellectual Property

9.1. All content on our website, including text, graphics, logos, images, and software, is the property of Parnaya Rybka Cleaning Services and is protected by copyright and other intellectual property laws.

9.2. You may not reproduce, distribute, modify, or create derivative works of any material from our website without our express written consent.

10. Termination

10.1. We reserve the right to terminate or suspend services to any customer at our discretion, with or without cause.

10.2. You may terminate regular cleaning services by providing written notice according to the terms of your service agreement.

11. Force Majeure

We shall not be liable for any delay or failure to perform our obligations resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, government actions, war, terrorism, riots, strikes, or labor disputes.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Parnaya Rybka Cleaning Services
123 Cleaning Street
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 1234 5678
Parnaya Rybka Cleaning Services

Professional cleaning services in Great Britain for homes, offices, and commercial spaces since 2010.

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